Who we are

Our website address is: http://natalisaadimmigration.com

1. Introduction

Welcome to our website. This site is operated by a Regulated Canadian Immigration Consultant (RCIC) and is intended to:

  • Provide general information about immigration and citizenship services
  • Allow prospective clients to contact us
  • Facilitate communication regarding potential representation

This Privacy Policy (“Policy”) applies only to the collection, use, and disclosure of personal information through this website.

By using this website, you acknowledge that you have read and understood this Policy.

2. No Consultant-Client Relationship

Submitting information through this website does not create a consultant-client relationship.

A professional relationship is established only when:

  • A formal client agreement is signed, and
  • Both parties agree to proceed

Until then, any information you provide is governed by this Policy.

3. What is Personal Information

“Personal Information” means any information that identifies you as an individual, including:

  • Name and contact details
  • Immigration status or history
  • Details related to your inquiry
  • Any other information you voluntarily provide

Personal Information does not typically include:

  • Business contact information
  • Publicly available data
  • Non-identifiable or aggregated information

4. How We Collect Information

We collect personal information in the following ways:

a) Information You Provide

When you:

  • Fill out a contact form
  • Send us an email
  • Use chat features (if available)

You may provide:

  • Name
  • Email address
  • Phone number
  • Location
  • Immigration-related details

 

 Important:
Please do not submit highly sensitive information (e.g., SIN, financial details, passport numbers) through this website unless specifically requested through secure channels.

b) Website Usage Data (Server Logs)

We automatically collect limited technical data such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site

This information is used for:

  • Website performance
  • Security monitoring
  • Improving user experience

c) Cookies

We use cookies to:

  • Enhance your browsing experience
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not function properly.

5. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries
  • Assess your eligibility for immigration services
  • Determine whether we can assist you
  • Communicate updates or relevant information (if you consent)
  • Improve our website and services

6. Disclosure of Information

We do not sell or rent your personal information.

We may share your information:

  • With authorized staff or immigration consultants within our practice
  • With service providers (e.g., IT support), under strict confidentiality
  • When required or permitted by law

If you become a client, your information may be shared with:

  • Government authorities as required for your application

7. International Data Storage

Your information may be stored or processed outside of Canada.
In such cases, it may be subject to the laws of that jurisdiction.

8. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Meet legal and regulatory requirements

When no longer required, your information is securely deleted or anonymized.

9. Protection of Your Information

We use appropriate safeguards, including:

  • Secure digital systems
  • Restricted access
  • Administrative controls

However, no method of transmission over the Internet is completely secure.

10. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections
  • Withdraw consent (where applicable)
  • Request deletion of your data
  • Opt out of communications

To exercise these rights, please contact us using the details on our website.

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, you may contact us through:

  • Phone
  • Email
  • Website contact form

(See our Contact Page for details)

14. Important Notice

Submitting information through this website does not establish a consultant-client relationship.

Professional services are provided only after:

  • A signed agreement
  • Formal engagement

.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.